Refund Policy

At Vincentius Apothecary, your satisfaction matters to us. If you are not completely satisfied with your purchase, you may request a refund within 7 days of receiving your order. To qualify, the item must be unused, in its original condition, and returned in its original packaging.
Please contact us prior to returning any items so we can assist you promptly.

Exchange Policy

We do not offer exchanges at this time. If you receive a damaged or incorrect item, please reach out within 48 hours of delivery, and we will make it right.

Shipping Expectations

All orders are handcrafted and packaged with care. Please allow 1–3 business days for your order to ship.
Once shipped, you will receive a tracking number to follow your package’s journey to you. Shipping times may vary depending on carrier and destination.

Product Disclaimer

Our products are made with natural ingredients and are intended for external use only. They are not intended to diagnose, treat, cure, or prevent any disease.
Please do not ingest or take any product internally. Discontinue use if irritation occurs.